Senior Staff Engineer,CJA Adobe

REQUIREMENTS

• Total experience: 9+  years experience
• Strong hands-on experience with Adobe Customer Journey Analytics (CJA)
• Experience in digital analytics across web and mobile applications
• Experience designing customer journey measurement frameworks and KPI models
• Hands-on experience with data views, segments, calculated metrics, and filters in CJA
• Knowledge of event taxonomy, tagging, and identity resolution
• Experience performing funnel, pathing, cohort, and drop-off analysis
• Experience in data QA, validation, and troubleshooting analytics implementations
• Ability to develop dashboards, reports, and actionable insights
• Experience translating business requirements into analytics solutions
• Experience working in Agile and client-facing environments
• Strong analytical, stakeholder communication, and problem-solving skills
• Adobe Customer Journey Analytics certification
• Consulting or professional services experience
• Exposure to experimentation, personalization, or optimization analytics

RESPONSIBILITIES

• Partner with stakeholders to define journey measurement frameworks and KPIs
• Translate business questions into Customer Journey Analytics use cases
• Design and implement CJA solutions across web, mobile, and digital channels
• Configure data views, segments, metrics, and filters
• Enable cross-channel journey analysis including funnels and pathing
• Define event taxonomies and analytics requirements
• Collaborate with implementation teams to ensure accurate data capture and validation
• Perform data QA and troubleshooting to maintain reporting accuracy
• Develop dashboards and deliver insights to support optimization and personalization
• Conduct pre- and post-launch analysis to measure impact
• Contribute to solution design, estimation, and delivery planning
• Act as a trusted analytics advisor to stakeholders