Director, Marketing Technology

Work. Serve. Thrive. Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

This position is based out of Feeding America’s Chicago office. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.

The Director of Marketing Technology leads the strategy, integration, and optimization of marketing and fundraising technology to support a digital first, audience-centered, high-performing integrated marketing organization. Ensures platforms, data, and workflows enable teams to execute effectively, scale engagement, and drive fundraising growth, in close partnership with donor journey, UX, and analytics teams.

Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.

Salary Range: $128,000 - $133,000 Based on Experience

Marketing Technology Strategy

• Develop and own a multi-year MarTech roadmap aligned to fundraising growth, integrated marketing priorities, and evolving audience needs.
• Operationalize journey, segmentation, and lifecycle strategies by ensuring platforms support triggers, personalization, and multi-step journeys.
• Translate marketing and fundraising goals into scalable technology capabilities that enable speed, flexibility, and innovation.
• Evaluate emerging technologies and platform enhancements, recommending investments that increase effectiveness and long-term sustainability.

Platform Integration & Optimization

• Oversee the architecture, integration, and optimization of the MarTech ecosystem (CMS, online fundraising, CRM integrations, testing, personalization).
• Ensure system capabilities align with donor journeys and digital UX strategies.
• Identify and resolve integration gaps or performance issues that hinder campaign execution or donor experience.
• Partner with IT and PhilOps to align with enterprise technology standards, data governance, and security requirements.
• Ensure clean, reliable data flows across marketing, fundraising, and enterprise systems to support accurate reporting and insights.
• Collaborate with analytics teams to enable scalable dashboards, measurement frameworks, and performance monitoring.
• Establish governance, documentation, and standards that support data quality, compliance, and long-term system integrity.