Devoteam

Retail & E-Commerce | Salesforce Service Cloud Tech Lead

Devoteam
Lisbon, Portugal
MOPs
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  • Design and develop custom Salesforce Service Cloud solutions to meet business requirements.
  • Implement and customize Service Cloud features, including case management, knowledge base, and customer portals.
  • Create and maintain Apex classes, triggers, and Lightning Web Components.
  • Integrate Salesforce with external systems using REST APIs.
  • Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions.
  • Optimize existing Salesforce configurations and customizations for improved performance.
  • Troubleshoot and resolve complex technical issues.
  • Stay up-to-date with Salesforce releases and best practices.
  • Provide technical guidance and mentorship to junior developers.
  • Participate in code reviews and ensure adherence to coding standards.

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Devoteam

Devoteam is hiring for this role.

Headquarters Lisbon, Portugal