Marketing Operations Coordinator

Position Summary 

Phillips Edison & Company (PECO) is seeking a highly organized, detail-oriented Marketing Operations Coordinator to support the systems, processes, and workflows that enable efficient marketing execution across the organization. 

This role serves as a key operational resource for the marketing team, helping to manage incoming marketing projects, coordinate workflows, and support project management activities. The ideal candidate enjoys bringing structure to day-to-day processes, is comfortable working with data and marketing platforms, and excels at facilitating marketing requests and initiatives from departments across the organization. 

This position provides an excellent opportunity for an early-career marketing professional to build expertise in marketing operations, technology platforms, analytics, and business process optimization. 

Key Responsibilities 

Marketing Platform Administration 

• Support day-to-day administration of marketing platforms, including HubSpot, CallRail, website-related systems, and other marketing tools. 

• Maintain marketing databases, property marketing attributes, workflow configurations and marketing request inbox. 

• Assist with HubSpot contact management, lead routing, workflow updates, list management, and campaign support. 

• Monitor data quality and identify opportunities to improve accuracy, consistency, and usability across systems. 

• Coordinate user support, troubleshooting, and documentation for marketing platforms. 

Workflow & Project Operations 

• Support marketing intake, project tracking, approvals, and work management processes. 

• Assist with flyer and site plan edits; maintain tenant database in Site Plan Builder. 

• Coordinate marketing setup and onboarding for new acquisitions. 

• Coordinate deliverables across internal stakeholders and external vendors. 

• Ensure marketing requests are completed accurately and on schedule. 

Data, Reporting & Analytics Support 

• Assist with preparation and distribution of marketing performance reports and dashboards. 

• Support campaign tracking, source attribution, and data validation efforts. 

• Conduct routine audits to ensure consistency and accuracy across marketing systems and databases. 

• Assist with reporting related to website performance, lead generation activity, and marketing operations KPIs. 

Process Improvement & Operational Excellence 

• Help identify opportunities to improve marketing workflows, communication, and operational efficiency. 

• Assist with implementation of new tools, technologies, and workflow enhancements. 

• Support special projects designed to improve the overall effectiveness of the marketing process. 

Vendor & Administrative Support 

• Coordinate invoice processing, vendor setup requests, and budget tracking activities. 

• Assist with contract administration and vendor communications. 

• Coordinate purchasing and fulfillment activities related to marketing programs and initiatives. 

Cross-Functional Collaboration 

• Partner with Leasing, Acquisitions, IT, and other departments to support marketing initiatives. 

• Facilitate timely completion of marketing requests and operational projects. 

• Serve as a dependable resource for process-related questions and marketing support 

• Contribute to special projects and strategic initiatives that support marketing team objectives. 

Qualifications 

• Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field. 

• 1-3 years of experience in marketing, marketing operations, project coordination, CRM administration, or a related role. 

• Experience working with marketing platforms such as HubSpot or similar tools preferred. 

• Strong proficiency with Microsoft Office, particularly Excel and PowerPoint. 

• Experience working with data, reporting, and process management preferred. 

• Strong organizational skills and ability to manage multiple priorities simultaneously. 

• Exceptional attention to detail and commitment to accuracy. 

• Excellent communication and collaboration skills.