Job Summary
Role SummaryWe are seeking an experienced Senior Developer Analyst – Integration Platforms with 8+ years of overall IT experience and strong hands-on expertise in enterprise integration, middleware and API platforms. This is a run-team role that combines end-to-end platform ownership with active participation in platform modernization – including designing, building and migrating interfaces and APIs on SAP Integration Suite, SAP PI/PO, Advanced Event Mesh (AEM/Solace), WSO2 API Manager and Azure API Management.
The successful candidate will ensure platform reliability, security and governance, while also designing and delivering new integrations, APIs and event-driven flows as part of the SAP PI/PO to SAP Integration Suite migration, API modernization and automation roadmap.
Job Description
Key Responsibilities
1. Platform Ownership & Reliability
Own integration platforms end-to-end – architecture awareness, configuration, reliability, security, lifecycle and roadmap alignment.
Monitor platform health, message processing, API traffic, error rates, latency, throughput and connectivity to ensure SLA and availability commitments.
Lead incident triage, troubleshooting, root cause analysis, problem management and preventive action closure for production issues.
Drive change, release readiness, planned maintenance, upgrades, patching and post-deployment validation with minimal business disruption.
Strengthen resiliency through capacity management, performance tuning, disaster recovery testing and operational risk reduction.
Participate in on-call rotation for critical production issues and planned maintenance windows.
2. Interface & API Design and Development (Modernization)
Design, develop, test and deploy new interfaces, iFlows, APIs and event-driven flows on SAP Integration Suite, WSO2 API Manager, Azure APIM and Advanced Event Mesh.
Translate business and functional requirements into integration designs – interface specifications, mapping documents, error handling, retry, security and monitoring patterns.
Lead the redesign and migration of SAP PI/PO interfaces to SAP Integration Suite, including re-platforming, re-testing, cutover planning and hypercare.
Apply API-first and event-driven design principles – RESTful API design, OpenAPI specifications, versioning, reusable policies, throttling, and publish/subscribe patterns.
Contribute to reference architectures, design patterns, reusable templates and integration standards adopted across the team.
Participate in design reviews, effort estimation, solution walkthroughs and technical decision-making with architects and application teams.
3. SAP Integration Suite & SAP PI/PO
Build and support SAP Integration Suite / SAP CPI iFlows, Cloud Connector, Open Connectors, API Management and related connectivity components.
Develop and troubleshoot SAP PI/PO interfaces across IDOC, RFC, BAPI, SOAP, REST, Proxy, File, SFTP, HTTP and OData based integrations.
Analyse integration failures, mapping and adapter issues, certificates, authentication, connectivity and performance bottlenecks.
Partner with SAP application, Basis, infrastructure, cloud and security teams during design, implementation and incident resolution.
4. API Management & Event-Driven Platforms
Own WSO2 API Manager and Azure API Management from a design, configuration, administration and governance perspective.
Configure and enhance API gateway policies, throttling, certificates, access control, routing and identity integrations.
Design and administer Advanced Event Mesh objects – queues, topics, subscriptions, broker connectivity and messaging flows.
Guide application teams through API onboarding, design consultation, operational readiness and production support.
5. Governance, Security & Compliance
Manage environment configuration, user access, role management, certificates, keys, tenant settings and platform-level security controls.
Support vulnerability remediation, lifecycle management, ITGC/SOX and audit requirements for integration platforms.
Ensure new and migrated integrations meet design, security, resiliency, monitoring and supportability standards before go-live.
Develop and maintain design documents, SOPs, runbooks, playbooks, knowledge articles and escalation models.
6. Observability, Automation & Continuous Improvement
Build and enhance monitoring, logging, alerting and dashboards using SAP monitoring tools, Splunk, Datadog, Elastic, Grafana and Azure Monitor.
Use operational data to identify recurring issues, service degradation, capacity trends and modernization opportunities.
Drive automation and CI/CD adoption for build, deployment, validation, reporting and repetitive support activities.
Apply AI-assisted engineering and operations concepts for log analysis, anomaly detection, alert correlation and productivity gains.
7. Collaboration, Mentoring & Communication
Collaborate with application teams, architecture, Basis, CloudOps, ServerOps, security, vendors and business stakeholders.
Provide technical guidance and mentoring to junior engineers and lead knowledge sharing across the run team.
Communicate designs, issues, risks, status and RCA findings clearly to technical and non-technical audiences.
Demonstrate ownership, accountability and a delivery mindset in complex, high-availability enterprise environments.
Required Qualifications
8+ years of overall IT experience in enterprise integration, middleware, API management or integration platform engineering.
5+ years of hands-on experience designing, developing and supporting integration interfaces and APIs in a high-availability enterprise environment.
Strong hands-on experience with SAP Integration Suite / SAP CPI and SAP PI/PO, including interface design, development and troubleshooting.
Working knowledge of API management and event-driven platforms such as WSO2, Azure APIM and Solace / Advanced Event Mesh.
Experience with incident, problem, change and release processes, performance tuning and platform governance.
Strong analytical, design, troubleshooting, documentation and stakeholder coordination skills.
Preferred Qualifications
SAP Integration Suite, SAP PI/PO or SAP Cloud Platform Integration certification.
Solace / Advanced Event Mesh, Azure or WSO2 / API Management related certifications.
Hands-on experience migrating SAP PI/PO interfaces to SAP Integration Suite or comparable cloud integration platforms.
Experience with API modernization, microservices integration, Groovy/Java scripting, XSLT and message mapping.
Experience with disaster recovery exercises, resiliency testing and high-availability operations.
Exposure to DevOps, SRE, ITIL, Agile, JIRA, Confluence, infrastructure-as-code and automation frameworks.
About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024.
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.
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