Salesforce Certified Administrator Study Guide

The Salesforce Certified Administrator is the highest-leverage entry credential in the entire Salesforce ecosystem. It proves you can configure and govern an org — the data model, automation with Flow, the security model, data management, and reporting — which is why it appears as a preferred or required qualification across …

Provider Salesforce Cost $200 (retake $100) Format 60 multiple-choice questions, 105 minutes, 65% pass mark Valid Maintained via release exams (3x/year) Level Intermediate
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Study steps
2026
Updated

The Salesforce Certified Administrator is the highest-leverage entry credential in the entire Salesforce ecosystem. It proves you can configure and govern an org — the data model, automation with Flow, the security model, data management, and reporting — which is why it appears as a preferred or required qualification across MarTech, RevOps, and marketing operations job descriptions where someone owns Salesforce configuration.

For career changers and marketers who already touch Salesforce, the Admin cert is the credential that unlocks the rest of the ecosystem. Preparation runs largely through free Trailhead content, so the main investment is time and the exam fee — a strong return for how widely the credential is recognised.

Who should get this certification

Is it right for you?

Aspiring Salesforce administrators, marketing and RevOps professionals who own Salesforce configuration, and career changers using the Admin cert as their entry point into the Salesforce ecosystem.

Study path

Follow these steps in order for the most efficient route to passing.

  1. 1
    Trailhead: Admin Beginner Trail
    Complete the Admin Beginner trail on Trailhead. Covers the data model, objects and fields, the UI, and core navigation systematically.
    ~12h
  2. 2
    Trailhead: Admin Intermediate Trail
    Work through the Admin Intermediate trail: more advanced configuration, reporting, and process automation across objects.
    ~12h
  3. 3
    Master Flow
    Go deep on Flow Builder: record-triggered vs screen flows, before- vs after-save, and the order of execution. Build several flows in a Developer org.
    ~6h
  4. 4
    Security Model & Data Management
    Study org-wide defaults, role hierarchy, sharing rules, profiles vs permission sets, and field-level security; plus data import/export, duplicate rules, and validation rules.
    ~6h
  5. 5
    Trailhead Superbadges
    Complete relevant admin Superbadges. They force you to apply configuration end-to-end in a real org, which is the best preparation for scenario questions.
    ~8h
  6. 6
    Official Practice Exam
    Take the official Salesforce Administrator practice exam, review every wrong answer in depth, and revisit weak topics on Trailhead.
    ~4h
  7. 7
    Schedule via Kryterion/Pearson VUE
    Book the exam through Kryterion or Pearson VUE (online or test centre). Allow 105 minutes for 60 questions; 65% is required to pass.
    ~2h

Exam topics

Coverage breakdown from the official exam guide — focus your prep proportionally.

Configuration & setup ~20%
Company settings, user management, UI configuration, and the AppExchange.
Object Manager & Lightning App Builder ~20%
Standard/custom objects, fields, relationships, record types, page layouts, and Lightning pages.
Sales, marketing, service & support apps ~23%
Lead conversion, opportunities, the sales/marketing process, and case management basics.
Workflow & process automation ~16%
Flow Builder, record-triggered vs screen flows, approvals, and the order of execution.
Data & analytics management ~14%
Data import/export, duplicate and validation rules, report types, and dashboards.
Productivity & collaboration ~7%
Activities, mobile, and collaboration features that support day-to-day users.

Companies hiring Salesforce professionals

These companies are actively hiring Salesforce roles on MarTechJobs right now.

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Tools often paired with Salesforce

Hiring managers expect these tools alongside Salesforce — worth knowing them.

Exam prep tips

Trailhead and Superbadges are the core. The free Admin trails plus Superbadges cover the exam scope and force hands-on application. Complete them fully before buying third-party practice material.

Know the security model cold. Org-wide defaults, role hierarchy, sharing rules, profiles vs permission sets, and field-level security are heavily tested and commonly missed. Reason from ‘lock down, then open up’.

Understand Flow. Record-triggered vs screen flows, before- vs after-save, and the basics of the order of execution show up across automation questions. Build flows in a Developer org rather than just reading about them.

Take the official practice exam. Its question style closely matches the real exam. Review every wrong answer and revisit the weak topic on Trailhead before you book.

Ready to use it on the job?

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